Ledger.com/Start® | Getting started — Ledger Support

Introduction

Ledger.com/Start® is the official onboarding and setup portal provided by Ledger, one of the most trusted names in cryptocurrency security. This guide is designed to give you a detailed and practical understanding of what Ledger.com/Start is, how it works, why it matters, and how to use it safely to begin managing your digital assets securely. If you are new to Ledger or preparing to set up your hardware wallet for the first time, this content will take you step by step through the entire process.

What Is Ledger.com/Start?

Ledger.com/Start® is the official starting point for all Ledger hardware wallet users. The purpose of this portal is to lead you through a secure and verified setup process when you first receive your Ledger device, such as the Ledger Nano S Plus, Nano X, Stax, or other supported models. It provides official software downloads, setup instructions, security guidance, and best practices to protect your private keys and your cryptocurrency holdings.

This site is more than just a download page or a list of instructions; it is a secure and trusted gateway that brings together all the tools you need to safely initialize your wallet and begin managing your crypto assets with full ownership and control.

Why Start at Ledger.com/Start?

Using Ledger.com/Start is essential for protecting your digital assets. The significance of starting here can be broken down into several key reasons:

Verified Downloads: Ledger.com/Start provides official links to download Ledger Live — the companion application needed to manage crypto securely. Third‑party sources or unofficial links may contain malware or fraudulent versions of the software.

Security Guidance: The portal includes up‑to‑date security tips relevant to new and experienced users, including how to protect your recovery phrase and avoid phishing attacks.

Authenticity Assurance: Setting up your hardware wallet through the official site helps ensure that your device and firmware are genuine and untampered.

Step‑by‑Step Instructions: Ledger.com/Start is structured to guide you through each necessary step in the setup process, so you are less likely to make costly mistakes.

Best Practices: By beginning at the official page, you build good habits by following Ledger’s recommended procedures from day one.

Preparations Before You Begin

Before visiting the official Ledger onboarding page, gather the following:

Your Ledger hardware wallet (Nano S Plus, Nano X, Stax, or other supported models).

A computer or smartphone with an active internet connection.

The USB cable or adapter included with your Ledger device.

A secure and private place to write down your 24‑word recovery phrase.

An up‑to‑date web browser such as Chrome, Firefox, Safari, or Edge.

It is critically important that the recovery phrase is recorded physically — on paper or a metal backup — and never stored digitally in text, photos, email, or cloud storage. This phrase is the only way to recover your crypto if your device is lost or damaged.

Step‑by‑Step Setup Process

Step 1: Visit Ledger.com/Start

Type https://www.ledger.com/start directly into your browser’s address bar. This ensures you are accessing the official onboarding site. Avoid clicking links from emails, social media, or search engine results that can sometimes lead to phishing pages.

Once you arrive, the page will automatically detect your device model and provide tailored instructions for the setup.

Step 2: Download and Install Ledger Live

The first major task is to download Ledger Live, the official Ledger application available for desktop and mobile devices. This app lets you:

Add and manage cryptocurrency accounts

Send and receive digital assets

Track your portfolio

Buy, sell, or swap supported tokens

Access additional services like staking and NFTs

Ledger Live is provided for multiple platforms including Windows, macOS, Linux, Android, and iOS. Always download Ledger Live via Ledger.com/Start or from official app stores, as redirected from the start page.

After downloading, install and open the application to begin pairing it with your hardware wallet.

Step 3: Connect Your Ledger Wallet

Plug your Ledger hardware wallet into your computer or phone using the provided USB cable. Some models like Nano X can also connect via Bluetooth for mobile devices.

Your Ledger device will power on and display initial setup messages. Follow the on‑screen instructions to proceed.

Step 4: Initialize Your Ledger Device

During initialization, you will choose whether to create a new wallet or restore from an existing recovery phrase. For new users, select the option to create a new wallet.

You will then be prompted to choose a PIN code (usually between 4 and 8 digits). This PIN adds an essential layer of security to your device and should be memorized rather than written down near your recovery phrase.

Step 5: Generate and Secure Your Recovery Phrase

After setting your PIN, the device will display a 24‑word recovery phrase. Write down each word in the exact order presented, on the recovery sheet provided with the device or a secure backup tool. Never store this phrase digitally.

Ledger does not store or have access to your recovery phrase, so if you lose it and your device, your assets cannot be recovered. Treat it as your master key to your crypto holdings.

Step 6: Verify Your Recovery Phrase

To confirm that you wrote down the words correctly, the device will ask you to verify a few random words from the sequence. This step ensures you can recover the wallet if needed.

Step 7: Install Apps and Add Accounts

Once the device is initialized and your recovery phrase is secured, use Ledger Live to install applications for the cryptocurrencies you want to manage. Ledger supports thousands of digital assets, including Bitcoin, Ethereum, Solana, and many tokens on major networks.

Adding accounts within Ledger Live allows you to view balances, send transactions, and receive funds securely.

Security Best Practices

Security is the core mission of Ledger.com/Start, and following good practices will protect you from common threats:

Never share your recovery phrase with anyone, including Ledger support. Legitimate support never requests this information.

Only download Ledger Live from official sources. Unauthorized copies can steal your information.

Avoid phishing attacks by always verifying URLs manually rather than clicking unsolicited links in emails or chats.

Keep firmware up to date via Ledger Live to benefit from the latest security protections.

Common Challenges and Solutions

New users sometimes encounter issues such as mistakenly storing the recovery phrase digitally, confusing fake sites for the official one, or losing access to Ledger Live. The best defense is prevention:

Always type the official url manually.

If you suspect you are on a fraudulent site, close your browser and restart from scratch.

Backup your recovery phrase in secure offline locations like a personal safe or dedicated metal backup device.

Conclusion

Ledger.com/Start® is more than a web page; it is your trusted gateway into self‑custodied cryptocurrency ownership. By following the steps outlined above, you ensure your hardware wallet is configured securely, your recovery phrase is protected, and your crypto assets remain truly under your control. Starting at the official Ledger onboarding site protects you against common security risks and gives you a solid foundation for future transactions and asset management.

Begin your secure journey confidently by visiting Ledger.com/Start®, downloading verified tools, and taking control of your digital financial future.